ReACH

The link below will connect your system to a PHI Support Engineer through a secure Internet site. Your PHI Support Engineer will provide you with a new code for each session.

After entering the provided code, a small executable program will automatically download to your system, enabling computer to computer remote diagnostics.

The small executable program provides:

• Interactive chat and detailed session history
• Prompts to permit or deny PHI access to all functions
• File transfers to and from PHI
• The ability to stop remote control or disconnect at any time

The small executable program will automatically remove itself from your system at the session conclusion.